Turn ConversationsInto Revenue.Leads.Tickets.Deals.Growth.

A powerful social media management tool for engagement that centralizes conversations, automates moderation, and helps your team respond faster without added workload.

Your competitor replied in 2 minutes. You replied in 2 days.

urfavcrm.com
Messenger
WhatsApp
Instagram
Threads
Telegram
Webchat
TikTok
YouTube (coming soon)Soon
Google (coming soon)Soon
X (coming soon)Soon
LinkedIn (coming soon)Soon
Email (coming soon)Soon

Who is this for?

Built for teams that want to turn conversations into revenue.

B2B Sales & SDRs

Turn social interactions into trackable pipeline deals. Automate follow-ups and ensure no lead falls through the cracks.

Founders & Solopreneurs

Handle inbound DMs and automate initial conversations without needing a full team.

Agencies & Marketers

Manage multiple client accounts, generate leads from campaigns, and show clear ROI.

Influencers & Creators

Filter out noise, identify brand deals, and route high-value conversations to a sponsorships pipeline.

Customer Support

Route support DMs into specific pipelines, use AI to answer common questions, and ensure fast responses.

High-Ticket Consultants

Nurture long-term leads on social media and keep track of interactions until prospects are ready to buy.

Everything your team needs to scale

From first contact to final report — all in one powerful tool.

Unified Inbox

  • Manage WhatsApp, Instagram, Facebook and Telegram from one place
  • Assign chats to the right teammate, team or AI agent
  • Save time with reusable reply templates

Lead Generation

  • Capture inquiries from all your social channels
  • Filter and organize leads automatically
  • Pass qualified leads directly to your team

Pipeline & CRM

  • Track deals on a simple Kanban board
  • Send automated follow-ups to quiet contacts
  • Keep customer profiles and history in one place

AI Assistant

  • Answer common questions instantly, 24/7
  • Train the AI on your brand's unique tone
  • Hands off complex questions to your human team

Content Scheduling

  • Plan your posts with a visual calendar
  • Publish to multiple platforms at once
  • Catch each platform's limits before you publish

Reports & Analytics

  • Track followers, reach, and messages easily
  • Monitor team response times and volume
  • Break down contacts and leads by channel and teammate

Details that make a difference

Omnichannel Inbox
Filter: All Messages
Sarah J.Instagram

Is the jacket in stock...

Alex K.WhatsApp

Sent a photo

Mike L.Facebook

Commented on your post

S

Sarah Jenkins

@sarahj_style • Instagram DM

Hi! Is the Summer Jacket still in stock in size M?
Yes, it is! We have 3 items left in your size. Would you like a 10% coupon to buy it now?
Moderate

Triage comments, DMs, and chats instantly

Facebook and Instagram comments

Reply to comments on your posts, or let keyword rules reply, like, delete or send a DM for you.

Instagram DMs

Talk to your Instagram followers in private, in the same place you handle comments.

WhatsApp, Telegram & website chat

Bring WhatsApp, Telegram bot chats and your website's live chat into the same queue.

Ready to scale your business?

Start turning conversations into customers today.