Every tool your team needs, in one place
Ten products built to centralise conversations, automate operations, and grow revenue across every social channel.
Unified Inbox for Every Platform
Stop switching tabs. Manage Instagram DMs, WhatsApp messages, Messenger chats, and Telegram conversations from a single, fast inbox.
- All channels — Instagram, WhatsApp, Facebook, Telegram, TikTok — in one view
- Auto-assign conversations to the right agent by label or workload
- Filter, tag, and search across thousands of conversations instantly
Can I still get the 20% off?
When does my order arrive?
Do you ship internationally?
I need help with my subscription.
Love your new collection!
Internal Team Chat & Spaces
Keep your team aligned without leaving the platform. Create channels by team, deal, or client — and @mention teammates directly on live conversations.
- Dedicated channels for sales, support, and operations teams
- @mention teammates on any active customer conversation
- Private DMs and locked channels for leadership discussions
Channels
DMs
@Alex the Amara lead is hot, can you pick it up?
On it! Already opened the conversation.
Great, marking it priority in the CRM.
Heads up — 3 unread WhatsApp leads in support queue.
Connect Social Media Channels
One-click connect your Instagram, WhatsApp Business, Facebook Page, Telegram, and TikTok accounts. All messages flow into a single workspace.
- Connect unlimited channels across Instagram, WhatsApp, Facebook, Telegram, and TikTok
- Instant sync — new messages appear in under 2 seconds
- Reconnect or rotate accounts without losing message history
Contact & Lead Management
Every person who ever messaged you, automatically saved. View full conversation history, lead scores, assigned agents, and channel data in one contact card.
- Auto-create contact profiles from any inbound message
- AI-powered lead scoring from 0–100 based on intent signals
- Tag, segment, and filter contacts for targeted follow-up campaigns
Contacts (4)
Amara Diallo
Instagram · Enterprise Lead
Kanban Ticket Tracking
Turn customer issues into trackable tickets on a visual board. Drag cards across Open, In Progress, and Resolved columns — nothing falls through the cracks.
- Create tickets from any conversation with one click
- Assign priority levels, due dates, and responsible agents per ticket
- Custom columns and workflow stages to match your support process
Shipping delay — Order #4421
Refund request from Sofia R.
Product availability query
Agency onboarding — Mateo S.
Demo request: Enterprise plan
Instagram DM bulk reply setup
Password reset for James O.
Deals & Sales Pipelines
Keep deals moving with automated, event-driven workflow rules. Set triggers, delays, and actions — your pipeline runs itself.
- Custom pipelines with visual drag-and-drop workflow stages
- Automatic WhatsApp & DM follow-ups when contacts go silent
- Seamless CRM data syncing with native API hooks
Trigger Event
Customer stops replying after receiving proposal
Delay Filter
Wait 24 Hours · Check unresolved tag
Action Execution
Send WhatsApp: "Still thinking about us?"
Prospect goes silent after proposal…
Schedule Content Across Channels
Plan your entire social calendar in one view. Schedule Instagram posts, WhatsApp broadcasts, and Telegram messages days or weeks in advance.
- Visual calendar with drag-and-drop scheduling across all channels
- Bulk-schedule WhatsApp broadcasts to segmented contact lists
- Auto-post at optimal engagement times based on audience analytics
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Real-Time Performance Analytics
Know exactly how your team is performing. Track response times, conversion rates, and revenue attribution across every channel and agent.
- Unified dashboard across all channels — followers, reach, and messages
- Per-agent response time, resolution rate, and queue load analytics
- Automated scheduled reports for clients and stakeholders
Autonomous 24/7 AI Agents
Deploy AI agents that never sleep. Configure their role, tone, and rules — they handle conversations, qualify leads, and hand off to humans when needed.
- Custom brand personality and rules-of-engagement configuration
- Confidence thresholding: auto-flags conversations for human review
- Native support for 50+ languages with full context retention
Teams, Roles & Workspace Setup
Invite your team, assign roles, and control exactly what each member can see and do. Built for agencies managing multiple client workspaces.
- Granular role-based permissions — Admin, Sales, Support, Viewer
- Multi-workspace switching for agencies managing multiple brands
- Audit logs and access history for every team member action
| Member | Role | Inbox | Reports | Settings | AI Agents | Contacts | Pipeline | Tickets |
|---|---|---|---|---|---|---|---|---|
S Sarah K. | Admin | — | — | — | ||||
A Alex M. | Sales | — | — | — | — | |||
L Lin D. | Support | — | — | — | — | — | ||
Y Yuki T. | Viewer | — | — | — | — | — | — |